Today, Veza Global turns six years old. Funnily enough, this was the day my dad was journeying to immigrate to Canada. I didn’t clue into the significance of that until this morning. My father wanted a better life for his family and took a leap of faith. He and my mom created a strong foundation for my brother and I. It is serendipitous that my company, where I aim to give others a better life, was incorporated at the same period.
As immigrants in a new country where they didn’t know the language, they have the story of many others like them. Learning the culture, constantly stretching themselves and growing, putting their ego aside so they can do what they need to provide for their families.
The strength and perseverance of immigrants and refugees are admirable. They focus on the goal and how to enjoy life while attaining it.
I lost that vision over time. It is so easy to be caught up in the next thing, what is bigger and better. Sometimes, we need to pause, reflect and be. That is where the joy shows up again.
So, in that joy, we are giving away not one but TWO – Three (3) month one-to-one coaching packages worth $5000. All you need to do is fill out this form.
We must celebrate the moments we can to bring light into the world. Celebrating milestones is different in each culture. What we celebrate is also different.
I have gone to many kid’s super fun birthday parties. I would have loved to throw Veza a 6-year-old birthday party with games and toys; however, it wouldn’t fly the same way. 🙂
So, instead, I ask you to celebrate by inviting someone to apply for one of these pro-bono coaching packages. Let’s help someone else create a stronger foundation for their life like my parents did for me.
Here are some resources they can dive into so they decide whether I am the coach for them:
“Manpreet provided me with a soundboard, strategy and a recommendation that was pivotal to my career. Coaching with her fostered a deeper insight into myself and how I show up as a leader and a manager. She understands how to navigate organizational politics while focusing on my well-being. While her coaching focuses more on emotional intelligence, I came away with tangible action steps from our sessions. “
SK – Global Director, Fortune 500 company
The giveaway is open from October 24 – 31, 2023. The winners will be notified on November 1st.
What does support for Internal EDIB Committees look like?
In our experience in working with internal EDIB Committees, we do see the 5 stages of team development:
Forming
Storming
Norming
Performing
Adjourning
The team usually requires facilitation at the beginning of the EDIB journey for the organization to balance the priorities of individual passions with the organizational mandate/mission.
We usually find that the EDIB committee requires the support of senior leadership to tackle any roadblocks and budget issues. It always helps if senior leadership attends the first few meetings to address frustrations, challenges and provide direction.
The individuals on the committee may volunteer their time, and are often from equity-deserving groups. Veza recommends inviting all who want to be on the committee to join for diversity of thought as well as finding ways to compensate them for their time through monetary means, professional development or time off.
The EDIB committee needs opportunities to have discussions with leadership in order to remain in alignment with the organizational strategy.
The committee is meant to support any EDIB staff, whereas the EDIB staff may work with this committee for advice and deliverables as seen fit.
It is important that this committee be grounded in change management and change communication in order to be successful in their endeavours.
All these supports will empower the individuals on the committee to make the impact they strive to make.
Leadership has really changed in the last few years. We are expecting leaders to lead with more self awareness of their actions, understand the feelings of their staff while addressing social issues that are impacting their team members, manage a pandemic and business changes. In conversations with the leadership population of our clients through EDIB consulting work or inclusive leadership coaching, we find that these leaders are navigating a new way of being. This new way is one of deeper vulnerability, authenticity and transparency.
These leaders are trying to understand how these feminine leadership traits balance with the masculine leadership traits of targets and bottom line that they grew up with. They are navigating their own traumas while supporting their team members in balancing the pressures of societal issues and the pandemic.
Many of the leaders have shared that being vulnerable in the workplace has been quite terrifying, as they fear that staff members may lose confidence in their leadership. However, the beautiful occurrence time and time again is when leaders combine authenticity with vulnerability: staff members for the most part welcome the heart-felt engagement. There are a select few who will judge or lose confidence however they usually are not a culture add for the organization so they self-select themselves out.
As per the Merriam-webster definitions:
Vulnerability is the quality or state of being exposed to the possibility of being attacked or harmed, either physically or emotionally.
Authenticity is being true to one’s own personality, spirit, or character.
The beauty of being vulnerable and authentic is people see what they can trust within an individual. They become aware of false personas that are hindering connection. The connection at this level is what supports the creation of inclusive teams and inclusive culture. It is therefore important to become comfortable with one’s own truth, past and bias in order to truly be an inclusive leader.
Through Veza’s advisory and inclusive leadership coaching, we work with leaders to address these uncomfortable situations with a little more ease and grace. The beauty of discomfort is there is always room for growth.
Our current socio-political climate has shined a glaring light on the necessity for large scale change across organizations of any size when it comes to equity, diversity and inclusion (EDI). Most companies however, face the same issue they always have when working with qualitative features of social systems.
How do you make things tangible?
When implementing change in an organization, it can be hard to find a starting point, especially when it comes to tackling social systems in the workplace. However, being able to add tangible value to these concerns can make for a good start. Ways to make EDI tangible is using metrics to quantify the levels of engagement in EDI in the organization. Using metrics will help you find a starting point in your organization’s journey and will help your managers stear in the right direction. The best part of using metrics is that they can be used across all of your organization’s departments and can act as a benchmark for your EDI journey.
How do you justify the time, effort and investment in ways that make business sense?
Organizations are always going to ask themselves “Is this even worth it.” The answer is yes. Diverse companies make better decisions 87% of the time, are 35% more likely to have above average profits, are more productive, innovative and attractive to investors and customers. Employees of diverse backgrounds and abilities can reduce risk by 30% while improving innovation by 20%. Implementing diverse practices makes business sense. Having EDI fosters more creativity to help with problem solving and can ultimately improve an organization’s bottom line through breakthrough innovations. Not only can it improve your organization’s productivity, it can also impact the overall culture in a positive way that makes your employees feel safe and included to share their perspectives.
Organizations have always had trouble dealing with these questions even in a broader people sense, now including new budget items around EDI need to be justified and warranted.
This is why industry leaders today put an increasing emphasis on measuring, analyzing and implementing a data-driven, quantifiable approach to EDI, giving it the same level of analytical thought as other technology-heavy functions like finance and supply chain.
The problem here is the difficulty in accurately and meaningfully quantifying these unique, ambiguous and subjective features that set EDI apart from most other functions. Most small and medium enterprises that lack the technology, systems and data aren’t even sure of where to begin. Hopefully, this article will help with that first step.
EDI metrics can be broadly classified into 3 categories – Diagnostic, Tracking and Prediction.
Diagnostic metrics are the most fundamental ones that directly determine the success of the other categories. These parameters help explore, quantify and shine a light on the potential focus areas for interventions. Some are common across most organizations, such as:
Diversity ratios
Employee engagement and retention metrics
Hiring and recruitment pipeline metrics
Compa ratios and benefits
Standardized exit interview data
Employer brand.
Others would be more specific to each organization based on its location or industry. For example, language might be an important diversity metric in European offices, while race and ethnicity might be more crucial in North America. The purpose of these metrics is to provide a blueprint and starting point for your organization, the data of which can then be used to start asking the right questions.
Once these questions have been asked, Tracking metrics come into play. How do you know whether your questions are accurate and what is your frame of reference? What are the standards to which you hold each parameter? Benchmarking plays a key role in this stage to provide each organization with the context and guidance it needs. When interventions are decided based on your diagnostic metrics, tracking parameters would include measures like participation rates in training programs, membership rates in ERGs and mentorship groups, and employee feedback data. These metrics will help steer the course of your interventions and adapt them to best suit your organization’s needs. Having a benchmark allows your managers to have a starting point in the EDI journey.
The final and most challenging category is prediction metrics. These can be thought of as return on investment, but aren’t simply limited to financial returns. In order to understand how well your interventions are doing, you must most often draw insights against time. Trends across months or years help provide a bird’s eye view of the progress being made by the organization and in turn help predict the most probable outcome. These predictions can be as simple as a regression line that predicts the re-hire budget saved through diversity retention, or as intricate as complex supervised learning models that predict which employees are at a risk of getting disengaged. A major variable to keep in mind here is that ethics and moral decision-making must always trump the ever increasing need for more accurate information.
When starting or continuing your organization’s EDI journey, finding that starting point can be the most challenging and daunting part. This is where Veza helps. Veza and its team of EDI experts will help guide your organization through its EDI journey through our Assessment. The Assessment gives your organization the necessary metrics on all aspects of the business to ensure that your EDI journey is measured. Our Maturity Model is used to gauge where your organization is on its diversity journey. The model helps identify the level of investment the organization is making to attract and retain underrepresented groups as employees, suppliers, or customers.
To get a snapshot of how your organization is doing for inclusivity, Veza offers a free Self Assessment. This free Self Assessment will give your organization an insight of areas for improvement in its EDI journey. However, if after taking the free Self Assessment is leaving you wanting more, you can take the plunge into Veza’s Full Assessment.
We’re asked to put our lives into silos. Create separation between work life and home life. Between our bodies and minds. Between our hobbies and our careers. Even within our very personalities.
Boundaries are incredibly important, but this is different. You set boundaries for yourself based on what gives you the most peace of mind.
Silos form when we try to mold ourselves to fit society’s expectations. We can’t for one second believe that stress or conflict at home doesn’t affect our work performance or vice versa. Besides, trying to maintain these separations leaves many of us feeling exhausted and unfulfilled. The silo approach doesn’t recognize that individuals live full, whole lives that need to be nurtured to have healthy, productive, well-adjusted people thriving in our society.
At Veza, we reject the idea that our lives can be chopped up into discrete parts.
We know that we all carry with us at least some trauma or insecurities from our childhoods – whether that was a bad home situation, trying hard to please our parents, or being excluded/teased at school. We have internalized ideas from our cultures about what our lives should look like. We have to heal these aspects of ourselves, because even when we think we’ve moved on, those beliefs (i.e.: inadequacy, feeling unlovable) still linger under the surface. Rising up when we are under stress or get triggered. Influencing our decisions at a subconscious level. Influencing whether we believe we belong at the table and whether we have anything meaningful to say or contribute at all.
We see the greatest success when our lives are balanced. When we care for our bodies and spirits, we are more creative and focused. When our relationships are strong and healthy, we feel more supported and confident. When we turn our passions into careers, we feel engaged and fulfilled.
The point is: all aspects of our lives are connected. The leaders who have the most impact and seem to be going at it effortlessly have often managed to integrate all aspects of themselves. They have built careers that allow them to operate in their strengths and are based on what they truly believe and care about. They prioritize time for themselves that keeps them functioning well, whether that’s a meditation practice, making art, or exercise.
We’ve created a framework for this process that we’re using in our upcoming Connected Leadership Incubator. Over 6 months, we will look at 6 pillars of leadership – the first 3 focused on our internal selves, the next 3 focused on how we connect out in the world. The goal is to unlock not just your potential, but you as a person.
The program is offered entirely online with an in-person leadership retreat at the end. We will have online lessons you do on your own time, one-on-one coaching, and group calls every two weeks. By joining in on the mastermind coaching calls, we see how much our journeys overlap with others’. We get to supercharge our own growth by learning from each other’s wins and challenges, while building a deeper sense of community and support.
Throughout the ages, it has been said that it takes a community to raise a child. This quote really resonated with me in the past few months as I realized that as community gathers and fulfills the needs of any home, it is quite easy to get things done and move forward. I believe it is the same for reaching any major life goals.
A few years ago, I had the experience of having over a hundred people in my home and not knowing who was bringing groceries, what was being served for dinner, who would clean the house… essentially, how everything would get done! Of course, there were a few key individuals who stood out as people I could rely on – they would either be the first ones to arrive or the last ones to leave, but there were many helping hands. Enough to pull everything off.
It was interesting in watching everyone’s reactions and emotions, as individuals took responsibility for typical gender specific roles. The women were in the kitchen and cleaning, while the men were running errands, taking the garbage out, or setting up furniture. I wondered if this was happening as people were so emotional that they were going to their “trained” mannerisms: Did they do this because as a society we expect that these are the roles that will be fulfilled or this is where they felt comfortable? All I knew was that a core group of people helped out regardless of what it was.
Many people were approaching me asking what they could do to help, how could they support me “right now” or plainly asking “What do you need?” I realized I hear these questions on a daily basis, but it wasn’t until that moment that I realized how much community really meant to me, how much support we really do need on a day-to-day basis, and that I don’t have to do it all alone. The exact same way, a child is raised by the parents, grandparents, teachers, relatives, etc. The parents never do it on their own. They always have support along the way. Somehow, we unlearn these lessons from our childhoods and try to do and be everything alone. I’m blessed every time I have these moments where I remember that it takes a village and that I have a village behind me.
These realizations are a simple way of life for some, but for me, they showed me that I love the sense of community. Further, I realized I can open myself to receive the support that others are willing to provide me. I can accept the help, love, and support of others with gratitude. The support is part of the core essence we all share. We all want to have a sense of belonging, a sense of being needed, and a sense of helping others.
So I raise the following questions: Where can you allow in more support? What do you need to do or be in order to build a greater sense of community for yourself?
Honestly, from experience, I can tell you that the sense of community will elevate your spirit in the most positive way. You will have a greater sense of love for yourself as you allow in the love from others. We grow from each others’ energy and nurturing.
Looking to add more support and community to your life as 2019 comes to a close? Until December 7th, we have an end of 2019 coaching special. Come in for one session to create a vision for your next year! Email us at hello@vezacommunity.com to discuss the special and how coaching can support you.
Stephanie Raghubar has almost eight years of extensive experience in the market research field in Canada, analyzing and bringing data to life through interpretation and visualization.
She has led partnerships with Procter & Gamble, Jamieson Wellness and other consumer goods companies, designing strategic solutions to complex business problems.
After taking an extended backpacking trip across South and Southeast Asia, Stephanie has pursued a career as a freelance Market Research & Data Expert, providing analyses, guidance and presentations on largely survey and advertising data. Stephanie holds a Bachelor’s Degree in Economics.
Stephanie currently spends her time between various places in India, and her hometown near Toronto.
Jaspreet Kular (She/Her)
Jaspreet has a strong diverse background in International Relations, specializing in Geopolitics and Connectivity, Immigration (corporate, family class, student, and humanitarian streams); and Human Resources Compliance. Currently, she is working on a PhD research proposal examining the tactics and images used by organizations for fundraising drives to benefit populations of the Global South.
The objective of her proposal is to generate images and narratives that disrupt the uneven and colonial power dynamics between the Global North and Global South, without negatively impacting target amounts for donations. The assumption that drives this proposal is that reifying stereotypes of the Global South hinders progress for long-term solutions whereas community empowerment, through narrative and image shifts, could lead to locally-developed, locally-led, sustainable solutions. Jaspreet originally hails from Vancouver and currently resides in the Netherlands.
Ishu Kler (She/Her)
Ishu Kler is a photographer and Social Media Manager at Veza Global. She currently owns and operates a freelance photography company called Ishu Kler Creative where she specializes in branding, portrait and event photography. Born and raised in Vancouver, B.C., her love and passion for photography led Ishu to travel and live in New Delhi, India, where she obtained her Diploma in Photography. She also travelled to Costa Rica in 2015, where she obtained her Certificate in Documentary Photography from Photographers Without Borders.
“My love for stories came from my love of travelling to new places, learning new things and hearing of all the experiences people across the world have had and live. Diversity and inclusion has always been something I have been passionate about, and through my work at Veza I have been able to learn so much about the power that inclusion and belonging have. As a photographer, one of the most rewarding experiences I have is being able to bring out the inner-confidence of my clients. It’s more than taking a photo, it’s listening and working through self-doubt, confidence and my client’s past experiences in their lives. Diversity and inclusion is so important in my work, and I want for people to be able to know that the sky is the limit, regardless of what background they come with.”
Jodi Dodd (She/Her)
Jodi is a passionate writer, editor, and organizer with high attention to detail. Committed to clear communication and integrity, Jodi works with individuals and organizations who are making the world a better place, helping them express their essence and reach more people.
Her experiences in travel, working with equity-deserving communities in other countries, holding space for healing, and studying human behavior for over 15 years have given her a compassionate perspective and open mind to bring more inclusion, belonging, and diversity of thought to all her projects at Veza Global and beyond.
Kelsey Kalyn (She/Her)
Kelsey is a passionate Multimedia Designer & Communications Specialist with a diploma in Multimedia Production and over nine years of diverse design experience in different areas of the world including roles within multinational in-house marketing teams Microsoft and Technetix, marketing agencies and freelance. These experiences have led her to develop strong use of design principles, skills in Adobe Creative Cloud, knowledge in motion graphics and video editing, and knowledge in creating effective communication for a wide range of audiences and cultures.
Currently she is finishing a Bachelor in Professional Arts Major in Communication Studies, a degree program that compliments her multimedia production background with theory and research from the communications field, allowing her to apply her expertise within national and international mass media and communication contexts.
Shreya Seghal (She/Her)
Shreya is currently an IDEA+B Consultant with Veza Global, and passionate about creating inclusive environments for everyone. Shreya has spent 6 years in the Technology industry, focusing on Talent, Operations, and DEI. Shreya’s purpose in life is to help others by making their lives easier and ensuring everyone is treated fairly along the way.
Shreya looks for opportunities to improve processes, and create efficiencies everywhere she goes, with the IDEA+B lens on everything. Most recently, Shreya worked with an edu-tech company, where she was able to blend her passion for creating equal opportunities and inclusive environments for everyone by owning Talent Operations and leading their IDEA+B initiatives.
Shreya has also taken a coaching course through the International Coaching Federation, and loves to mentor her peers. At Veza, Shreya contributes to process improvement and People & Culture related projects.
Manpreet Dhillon (She/Her)
Ranked #15 globally on the 2020 EmPower Ethnic Minority Future Leaders list, Manpreet Dhillon is the Founder, Veza Global. Over the past 15 years, Veza Global has built and supported the implementation of IDEA-B throughout all levels of an organization by applying research-based organizational maturity models and utilizing proprietary assessment technology developed from our international experience. Manpreet has over 20 years of leadership, coaching, human resources, and community development expertise. She focuses on creating systemic change to address institutionalized inequalities through representation from the communities being served.
Manpreet serves as an Ambassador with the Women’s Enterprise Center and as a past Business Coach for Entrepreneurs with Disabilities program. Veza has worked with several notable organizations including UN affiliate: Organization for the Prohibition of Chemical Weapons, UN Women, HR Tech Group, Immigrant Employers Council of BC and Terramera. Manpreet has also led a trade mission of women entrepreneurs to Croatia – one of the first held by a private company to further the mission of increasing export by women entrepreneurs. She has held positions as a board member of Canada India Education Society, liveBIG Society, British Columbia Institute of Technology Alumni Board of Directors, past Board Member of Royal Roads University, and has served on various arts and health boards.
Manpreet received her Masters in Organizational Management as is a Certified Human Resources Professional, Certified in Gender Mainstreaming and Certified Internal Auditor and is a settler, born in Canada with parents from India. She is a contributing author to Chicken Soup for the Soul, and a contributing author to Forbes, Thrive Global, and CHRP People Talk.
Andisheh Fard (She/Her)
Andisheh is an IDEA-B Consultant at Veza Global. She has experience in community engagement, facilitation, anti-racism, anti-oppression, human rights, as well as mass atrocity prevention and response. She holds a Master of Arts in Human Rights Studies from Columbia University and a Bachelor of Arts (Honours) in Political Science with International Relations from the University of British Columbia. She has worked with and volunteered for numerous organizations, including Impact North Shore, Simon Fraser University, the International Coalition for the Responsibility to Protect (ICRtoP), Asia Pacific Foundation of Canada, UN Women in Afghanistan, and the North Shore Women’s Centre.
Andisheh was born in Tehran, Iran and is a visitor on the unceded and ancestral territories of the Sḵwx̱wú7mesh (Squamish) and səlil̓ilw̓ətaʔɬ (Tsleil-Waututh). For Andisheh, inclusion means having a sense of belonging and freedom to be your true self without fear. As an EDIB constant at Veza Global, Andisheh works with clients to embed Equity, Diversity, Inclusion and Belonging across their operations.
John Kehinde Atoyebi (He/Him)
John is an IDEA-B consultant with Veza Gobal. He has over ten years of experience in the justice sector. He worked in a private law firm, as a government counsel and in the Nigerian judiciary, first as a researcher and later as a judicial officer. He led diverse teams in the justice sector and collaborated with relevant stakeholders to promote and protect the human rights of the people. In addition, John has experience in community mobilization, and he has worked with several organizations and communities to create peaceful and inclusive societies.
John is a human rights activist and has taught graduate students International Human Rights Law in the University. He has attended several human rights training in prestigious institutions, including the Centre for Human Rights, University of Pretoria and the Lucerne Academy for Human Rights Implementation, University of Lucerne, Switzerland.
John holds a bachelor’s and master’s degree in law. He was called to the Nigerian bar. He is also a graduate of the Master in Intellectual Property and Development Policy programme, jointly organized by the World Intellectual Property Organization, the Korean Intellectual Property Office and the Korea Development School of Public Policy and Management.
He is an experienced public affairs analyst, a policy researcher and analyst, and a community mobilizer. He is a leadership expert who became exposed to leadership as a teenager. He has since participated in numerous youth-centred programmes and initiatives locally, nationally, and internationally while also providing leadership.
He is a certified IDEA-B professional. His principal motivation for joining Veza Global was to contribute to creating a world where humans will live daily in the consciousness of the truth of their shared Humanity— the truth that every one of us is sacred, has dignity, and has the right to wellbeing in this human experience. As a consultant to Veza Global, he Provides strategies and advice on how to help organizations embed Equity, Diversity and Inclusion in their operations.
To John, inclusion is means that no one is denied the right to enjoy the collective human experience.
John is a visitor to the unceded and ancestral territory of the Musqueam, Squamish, and Tseil-Waututh Indigenous peoples of Canada.
Ramya Kandhasamy (She/Her)
Ramya is a Leadership Training Consultant at Veza. A Change Agent, Ramya has spearheaded several transformational initiatives around strategy, KPIs, marketing, hiring, company culture, processes, employee engagement, and more.
Creating an accessible and inclusive work environment is at the core of every leadership role Ramya has essayed. Her work has helped mitigate bias in business planning and strategy across multiple organizations. She has nurtured innovation through diversity of thought while cultivating a climate for progressive feedback. All this enabled Ramya to build high-performing and super-engaged teams of 70+ individuals.
Her passion for enabling organizations to thrive led her to leave behind a rewarding 11-year career at Yahoo to start her own Strategy Consulting business in 2021 as a new immigrant in Sweden.
Michelle Casavant is mixed heritage, French, Cree-Metis, and Irish from central Saskatchewan. She has been a visitor on the unceded territory of the Musqueam, Squamish, and Tsleil Waututh people since 1997. Michelle has a background and formal training in fine arts, education and law. As a member of the urban Indigenous community in Vancouver for 20 years she has been actively involved in breaking down barriers for Indigenous peoples and students and building bridges with non-Indigenous peoples and communities.
Michelle’s work in Aboriginal law began 15 years ago. She has worked for the federal government for 10 years in numerous roles involving Indigenous peoples and communities: she was part of the legal team at the Department of Justice that conducted the Independent Assessment Process hearings for residential school survivors, she has been a Negotiator with Crown-Indigenous Relations, and managed a consultation team for major projects with Indigenous Services Canada.
Michelle has sat and sits on many boards and committees providing Indigenous perspectives to policies and programming. She has a passion for sharing her culture. Michelle actively hosts Indigenous authors book clubs, cultural competency training, community engagement, and cultural workshops.
Ishu Kler is a photographer and Social Media Manager at Veza Global. She currently owns and operates a freelance photography company called Ishu Kler Creative where she specializes in branding, portrait and event photography. Born and raised in Vancouver, B.C., her love and passion for photography led Ishu to travel and live in New Delhi, India, where she obtained her Diploma in Photography. She also travelled to Costa Rica in 2015, where she obtained her Certificate in Documentary Photography from Photographers Without Borders.
Kelsey is a passionate Multimedia Designer & Communications Specialist with a diploma in Multimedia Production and over nine years of diverse design experience in different areas of the world including roles within multinational in-house marketing teams Microsoft and Technetix, marketing agencies and freelance. These experiences have led her to develop strong use of design principles, skills in Adobe Creative Cloud, knowledge in motion graphics and video editing, and knowledge in creating effective communication for a wide range of audiences and cultures.
