In these uncertain times, my thoughts have been with the populations that I have been working to support for the last few years – those from the underrepresented groups. Usually I am focused on the equality of pay for people of color, however we spend a lot of time working with organizations on hiring people who are newcomers, people with disabilities and Indigenous that I can’t help to think about how we can help them. I need your help to do that.
These individuals are usually the ones who are already struggling to find meaningful employment and many times close to the poverty line (26% -33% of those in poverty are immigrant and Indigenous women). Times where there are so many layoffs and companies are impacted financially, these individuals are some of the first who will be losing their jobs.
Here are a few strategies that I am thinking about. I would love to hear your thoughts on how to support these individuals further:
For companies, who haven’t laid people off yet, strategize with your team on what is possible. Are there opportunities available to the company right now that were not available before? Is there another way to decrease expenses while keeping team members employed?
Donate locally. Many of these individuals will be accessing the Adopt a school program and the Food bank. Please give to local organizations like the food programs or women’s shelters or other programs (please comment with suggestions below).
Gather resources in your community. Is there a place on your street or in your cul-de-sac where food can be left that people can access without having to ask for it (this is a total out of the box idea but think big people)?
As a company, give relief to your customers if possible. It will help with their cash flow and stress.
Set up a call with someone outside of your immediate circle and just connect. Connection can be what gives someone hope that they are not alone.
I would love to hear your suggestions and ideas on how we can support these individuals.
Diversity by Design: Co-Creating Inclusive Workplaces for Immigrants and Newcomers Recap
On January 28th, veza community hosted our second annual Diversity by Design workshop at Women in Tech Regatta. This year we were joined by Hanif Ladha from the Immigrant Employer’s Council of BC, Humaira Ahmed of Locelle Digital and Gwen Pawlikowski of Highlight Communication, who all provided incredible insights on the immigrant journey. The following blog will share some of the key highlights and takeaways from the panel and breakout groups.
Organizations can be designed to encourage diversity (and they should be!) A suite of studies have overwhelmingly proven that companies with more women in leadership and higher rates of ethnic diversity are more profitable, have higher retention rates of staff and are better at solving problems because of a diversity of thought around the table. For instance, according to Statistics Canada’s Workplace Employee Survey, for every 1% increase in gender diversity and ethnocultural diversity, there was, respectively, an average increase of 3.5% and 2.4% in revenue and 0.7% and 0.5% in workplace productivity.
We know that diversity is important secret sauce that makes organizations work better, but what is the secret to fostering more diversity? And further, what can we do to make sure that diversity is accompanied by belonging, especially for newcomers?
Onboarding
Onboarding is an important juncture for all employees that sets them up for success in their new roles. Poorly executed onboarding can create unnecessary stress, frustration and often, an end to employment. Newcomers need additional support to fit in and have an easy transition into a Canadian workplace.
Recommendations included:
setting up their workspace with the tools they need and an onboarding guide ahead of time, perhaps even an acronym dictionary if the organization leans heavily on jargon;
setting clear expectations and pathways to success;
having all staff participate in a welcome lunch or party;
creating a buddy system that links the new hire with someone of a similar background who can help show them the ropes;
Encouraging patience in current staff ahead of time by highlighting some different ways that people of their culture show up in the workplace.
Belonging leads to retention
As panelist Hanif Ladha shared, “Trust starts with meaningful conversations.” In the workplace, that means conversations that create a human connection between current staff and new hires of different backgrounds to build trust and a sense of belonging. Staff take a queue from senior managers on this and that is why it is important to create an office culture that encourages people to be people. Workshop participants expressed a feeling of belonging coming from colleagues showing a genuine interest in their families, stories, and culture (and not assuming men don’t want to have those conversations!) and from having their office celebrate holidays and birthdays.
Belonging requires promoting a culture of celebrating diversity in the workplace. For example, participants fondly recalled Diwali parties with samosas and a Moon festival potluck that allowed them to take part in their colleagues’ cultures.
The key piece is buy-in from leadership. Having committees and resource groups for different backgrounds or LGBTQ employees and even for cultural celebrations is appreciated by staff, but do require discretionary funds. Participants also highlighted volunteer projects in their communities as a huge boost for staff morale and a way of infusing meaning into a newcomer’s transition into a team.
One participant stood up and shared that on the whole, newcomers don’t want to be treated as newcomers. They want to be treated as people. All people have a history and a culture. All people have skills and interesting perspectives. All people have something to offer. All people should be accommodated.
The ultimate goal is for every employee to feel like they belong and they are identified as a team member rather than being labeled as an immigrant or newcomer.
Opportunities for growth
Staff from all backgrounds want to work in organizations that take a personal interest in their wellbeing and their professional advancement. That includes opportunities for mentorship, professional development and space to move up, but also, one-on-one time with leadership. Many appreciate systems of recognition or peer spotlighting.
A strong workplace culture should ultimately allow all people to be heard without judgement, because adding different cultures adds different perspectives. That’s why we need to make the space and take the extra care where it is needed. It’s the right thing and the smart thing to do.
If you want to do a quick strategy session on your HR programs and policy to promote greater diversity and inclusion in your organization, please contact us at hello [at] vezacommunity [dot] com.
Stephanie Raghubar has almost eight years of extensive experience in the market research field in Canada, analyzing and bringing data to life through interpretation and visualization.
She has led partnerships with Procter & Gamble, Jamieson Wellness and other consumer goods companies, designing strategic solutions to complex business problems.
After taking an extended backpacking trip across South and Southeast Asia, Stephanie has pursued a career as a freelance Market Research & Data Expert, providing analyses, guidance and presentations on largely survey and advertising data. Stephanie holds a Bachelor’s Degree in Economics.
Stephanie currently spends her time between various places in India, and her hometown near Toronto.
Jaspreet Kular (She/Her)
Jaspreet has a strong diverse background in International Relations, specializing in Geopolitics and Connectivity, Immigration (corporate, family class, student, and humanitarian streams); and Human Resources Compliance. Currently, she is working on a PhD research proposal examining the tactics and images used by organizations for fundraising drives to benefit populations of the Global South.
The objective of her proposal is to generate images and narratives that disrupt the uneven and colonial power dynamics between the Global North and Global South, without negatively impacting target amounts for donations. The assumption that drives this proposal is that reifying stereotypes of the Global South hinders progress for long-term solutions whereas community empowerment, through narrative and image shifts, could lead to locally-developed, locally-led, sustainable solutions. Jaspreet originally hails from Vancouver and currently resides in the Netherlands.
Ishu Kler (She/Her)
Ishu Kler is a photographer and Social Media Manager at Veza Global. She currently owns and operates a freelance photography company called Ishu Kler Creative where she specializes in branding, portrait and event photography. Born and raised in Vancouver, B.C., her love and passion for photography led Ishu to travel and live in New Delhi, India, where she obtained her Diploma in Photography. She also travelled to Costa Rica in 2015, where she obtained her Certificate in Documentary Photography from Photographers Without Borders.
“My love for stories came from my love of travelling to new places, learning new things and hearing of all the experiences people across the world have had and live. Diversity and inclusion has always been something I have been passionate about, and through my work at Veza I have been able to learn so much about the power that inclusion and belonging have. As a photographer, one of the most rewarding experiences I have is being able to bring out the inner-confidence of my clients. It’s more than taking a photo, it’s listening and working through self-doubt, confidence and my client’s past experiences in their lives. Diversity and inclusion is so important in my work, and I want for people to be able to know that the sky is the limit, regardless of what background they come with.”
Jodi Dodd (She/Her)
Jodi is a passionate writer, editor, and organizer with high attention to detail. Committed to clear communication and integrity, Jodi works with individuals and organizations who are making the world a better place, helping them express their essence and reach more people.
Her experiences in travel, working with equity-deserving communities in other countries, holding space for healing, and studying human behavior for over 15 years have given her a compassionate perspective and open mind to bring more inclusion, belonging, and diversity of thought to all her projects at Veza Global and beyond.
Kelsey Kalyn (She/Her)
Kelsey is a passionate Multimedia Designer & Communications Specialist with a diploma in Multimedia Production and over nine years of diverse design experience in different areas of the world including roles within multinational in-house marketing teams Microsoft and Technetix, marketing agencies and freelance. These experiences have led her to develop strong use of design principles, skills in Adobe Creative Cloud, knowledge in motion graphics and video editing, and knowledge in creating effective communication for a wide range of audiences and cultures.
Currently she is finishing a Bachelor in Professional Arts Major in Communication Studies, a degree program that compliments her multimedia production background with theory and research from the communications field, allowing her to apply her expertise within national and international mass media and communication contexts.
Shreya Seghal (She/Her)
Shreya is currently an IDEA+B Consultant with Veza Global, and passionate about creating inclusive environments for everyone. Shreya has spent 6 years in the Technology industry, focusing on Talent, Operations, and DEI. Shreya’s purpose in life is to help others by making their lives easier and ensuring everyone is treated fairly along the way.
Shreya looks for opportunities to improve processes, and create efficiencies everywhere she goes, with the IDEA+B lens on everything. Most recently, Shreya worked with an edu-tech company, where she was able to blend her passion for creating equal opportunities and inclusive environments for everyone by owning Talent Operations and leading their IDEA+B initiatives.
Shreya has also taken a coaching course through the International Coaching Federation, and loves to mentor her peers. At Veza, Shreya contributes to process improvement and People & Culture related projects.
Manpreet Dhillon (She/Her)
Ranked #15 globally on the 2020 EmPower Ethnic Minority Future Leaders list, Manpreet Dhillon is the Founder, Veza Global. Over the past 15 years, Veza Global has built and supported the implementation of IDEA-B throughout all levels of an organization by applying research-based organizational maturity models and utilizing proprietary assessment technology developed from our international experience. Manpreet has over 20 years of leadership, coaching, human resources, and community development expertise. She focuses on creating systemic change to address institutionalized inequalities through representation from the communities being served.
Manpreet serves as an Ambassador with the Women’s Enterprise Center and as a past Business Coach for Entrepreneurs with Disabilities program. Veza has worked with several notable organizations including UN affiliate: Organization for the Prohibition of Chemical Weapons, UN Women, HR Tech Group, Immigrant Employers Council of BC and Terramera. Manpreet has also led a trade mission of women entrepreneurs to Croatia – one of the first held by a private company to further the mission of increasing export by women entrepreneurs. She has held positions as a board member of Canada India Education Society, liveBIG Society, British Columbia Institute of Technology Alumni Board of Directors, past Board Member of Royal Roads University, and has served on various arts and health boards.
Manpreet received her Masters in Organizational Management as is a Certified Human Resources Professional, Certified in Gender Mainstreaming and Certified Internal Auditor and is a settler, born in Canada with parents from India. She is a contributing author to Chicken Soup for the Soul, and a contributing author to Forbes, Thrive Global, and CHRP People Talk.
Andisheh Fard (She/Her)
Andisheh is an IDEA-B Consultant at Veza Global. She has experience in community engagement, facilitation, anti-racism, anti-oppression, human rights, as well as mass atrocity prevention and response. She holds a Master of Arts in Human Rights Studies from Columbia University and a Bachelor of Arts (Honours) in Political Science with International Relations from the University of British Columbia. She has worked with and volunteered for numerous organizations, including Impact North Shore, Simon Fraser University, the International Coalition for the Responsibility to Protect (ICRtoP), Asia Pacific Foundation of Canada, UN Women in Afghanistan, and the North Shore Women’s Centre.
Andisheh was born in Tehran, Iran and is a visitor on the unceded and ancestral territories of the Sḵwx̱wú7mesh (Squamish) and səlil̓ilw̓ətaʔɬ (Tsleil-Waututh). For Andisheh, inclusion means having a sense of belonging and freedom to be your true self without fear. As an EDIB constant at Veza Global, Andisheh works with clients to embed Equity, Diversity, Inclusion and Belonging across their operations.
John Kehinde Atoyebi (He/Him)
John is an IDEA-B consultant with Veza Gobal. He has over ten years of experience in the justice sector. He worked in a private law firm, as a government counsel and in the Nigerian judiciary, first as a researcher and later as a judicial officer. He led diverse teams in the justice sector and collaborated with relevant stakeholders to promote and protect the human rights of the people. In addition, John has experience in community mobilization, and he has worked with several organizations and communities to create peaceful and inclusive societies.
John is a human rights activist and has taught graduate students International Human Rights Law in the University. He has attended several human rights training in prestigious institutions, including the Centre for Human Rights, University of Pretoria and the Lucerne Academy for Human Rights Implementation, University of Lucerne, Switzerland.
John holds a bachelor’s and master’s degree in law. He was called to the Nigerian bar. He is also a graduate of the Master in Intellectual Property and Development Policy programme, jointly organized by the World Intellectual Property Organization, the Korean Intellectual Property Office and the Korea Development School of Public Policy and Management.
He is an experienced public affairs analyst, a policy researcher and analyst, and a community mobilizer. He is a leadership expert who became exposed to leadership as a teenager. He has since participated in numerous youth-centred programmes and initiatives locally, nationally, and internationally while also providing leadership.
He is a certified IDEA-B professional. His principal motivation for joining Veza Global was to contribute to creating a world where humans will live daily in the consciousness of the truth of their shared Humanity— the truth that every one of us is sacred, has dignity, and has the right to wellbeing in this human experience. As a consultant to Veza Global, he Provides strategies and advice on how to help organizations embed Equity, Diversity and Inclusion in their operations.
To John, inclusion is means that no one is denied the right to enjoy the collective human experience.
John is a visitor to the unceded and ancestral territory of the Musqueam, Squamish, and Tseil-Waututh Indigenous peoples of Canada.
Ramya Kandhasamy (She/Her)
Ramya is a Leadership Training Consultant at Veza. A Change Agent, Ramya has spearheaded several transformational initiatives around strategy, KPIs, marketing, hiring, company culture, processes, employee engagement, and more.
Creating an accessible and inclusive work environment is at the core of every leadership role Ramya has essayed. Her work has helped mitigate bias in business planning and strategy across multiple organizations. She has nurtured innovation through diversity of thought while cultivating a climate for progressive feedback. All this enabled Ramya to build high-performing and super-engaged teams of 70+ individuals.
Her passion for enabling organizations to thrive led her to leave behind a rewarding 11-year career at Yahoo to start her own Strategy Consulting business in 2021 as a new immigrant in Sweden.
Michelle Casavant is mixed heritage, French, Cree-Metis, and Irish from central Saskatchewan. She has been a visitor on the unceded territory of the Musqueam, Squamish, and Tsleil Waututh people since 1997. Michelle has a background and formal training in fine arts, education and law. As a member of the urban Indigenous community in Vancouver for 20 years she has been actively involved in breaking down barriers for Indigenous peoples and students and building bridges with non-Indigenous peoples and communities.
Michelle’s work in Aboriginal law began 15 years ago. She has worked for the federal government for 10 years in numerous roles involving Indigenous peoples and communities: she was part of the legal team at the Department of Justice that conducted the Independent Assessment Process hearings for residential school survivors, she has been a Negotiator with Crown-Indigenous Relations, and managed a consultation team for major projects with Indigenous Services Canada.
Michelle has sat and sits on many boards and committees providing Indigenous perspectives to policies and programming. She has a passion for sharing her culture. Michelle actively hosts Indigenous authors book clubs, cultural competency training, community engagement, and cultural workshops.
Ishu Kler is a photographer and Social Media Manager at Veza Global. She currently owns and operates a freelance photography company called Ishu Kler Creative where she specializes in branding, portrait and event photography. Born and raised in Vancouver, B.C., her love and passion for photography led Ishu to travel and live in New Delhi, India, where she obtained her Diploma in Photography. She also travelled to Costa Rica in 2015, where she obtained her Certificate in Documentary Photography from Photographers Without Borders.
Kelsey is a passionate Multimedia Designer & Communications Specialist with a diploma in Multimedia Production and over nine years of diverse design experience in different areas of the world including roles within multinational in-house marketing teams Microsoft and Technetix, marketing agencies and freelance. These experiences have led her to develop strong use of design principles, skills in Adobe Creative Cloud, knowledge in motion graphics and video editing, and knowledge in creating effective communication for a wide range of audiences and cultures.
